User Data Deletion Instructions

EFFECTIVE DATE: SEPTEMBER, 2026

If you created or logged into your Jibzee Streaming account using “Log in with Facebook,” this page explains what information we received from Facebook, and how you can request that we delete it.

1. What Information We Receive From Facebook Login

When you log into Jibzee Streaming using Facebook Login, Facebook shares a limited set of information with us, based on the permissions you approve at the time of login. This typically includes:

  • Your name;
  • Your email address associated with your Facebook account;
  • Your public Facebook profile picture; and
  • A unique Facebook user identifier, used to link your Facebook login to your Jibzee account.

We do not receive your Facebook password, and we do not post to your Facebook account or access your Facebook friends list unless you separately grant additional permissions, which are not required to use Jibzee Streaming.

2. How to Request Deletion of Your Data

You may request that we delete the data associated with your Jibzee Streaming account in either of the following ways:

Option A: Delete Your Account Directly

Log into your account, go to Account Settings, and select ‘Delete Account.’ Confirm the deletion when prompted. Deleting your account through this method will delete the data described in Section 1, along with the other account data described in our Privacy Policy, subject to the retention exceptions described there (for example, information we are required to keep for legal or fraud-prevention purposes).

Option B: Submit a Deletion Request by Email

You may also request deletion by emailing us at jibzeeprivacy@jibzee.com from the email address associated with your account, with the subject line “Data Deletion Request.” Please include your account email address and, if known, the name associated with your account so that we can locate and verify your account.

We will process deletion requests within 30 days of receipt and will send you a confirmation once the deletion is complete. We may ask you to verify your identity before processing a request, to prevent unauthorized deletion of someone else’s account.

3. What Happens When You Delete Your Data

Once your deletion request is processed, we will delete or anonymize the personal information associated with your account, including the information received from Facebook Login described in Section 1. Some information may be retained for a limited period where required by law, to resolve disputes, to enforce our agreements, or to prevent fraud, as described in our Privacy Policy. If you have an active subscription at the time of deletion, please cancel it first (see our Refund and Cancellation Policy) — account deletion does not automatically process a refund for prior charges.

4. Removing Jibzee Streaming’s Access to Your Facebook Account

Deleting your Jibzee Streaming account does not automatically revoke Jibzee Streaming’s access to your Facebook account. To fully remove that connection, you can also remove Jibzee Streaming as an authorized app directly through Facebook:

  1. Log into Facebook and go to Settings & Privacy → Settings.
  2. Select “Apps and Websites” in the left-hand menu.
  3. Find “Jibzee Streaming” (or “Jibzee”) in your list of active apps.
  4. Select it and click “Remove.”

Removing the app through Facebook stops future data sharing between Facebook and Jibzee Streaming, but does not by itself delete data we have already received — please also complete Option A or Option B above to request deletion of your Jibzee Streaming data.

5. Contact Us

If you have questions about this page or about how your data is handled, please contact us at:

 

Jibzee, Inc.

1500 JFK BLVD

Philadelphia, PA 19102

Attn: Data Protection Officer

jibzeeprivacy@jibzee.com